Returns must be sent to Kiddies Kloset, Crossanagh, Terryglass, Nenagh, Co. Tipperary. Returns can only be authorised under the following conditions: 

  1. 14 day cooling off period. 

  1. Item(s) received damaged or faulty. 

  1. The wrong item(s) delivered. 

* Items must be returned unused in original packing with tags still intact. 

14 day cooling off period: 

During this period you may simply decide to cancel and return your order (in full or partial) for a refund. The cooling off period lasts for 14 days from receipt of the items and items not returned within 14 days,  can not be refunded under the cooling off period.  

*Important: Please note that under the cooling off period, items must be returned unused in original packaging with tags still intact and fit for resale. Once the items have been returned and fully inspected a refund can be authorised. 

NOTE: A refund for the price of the goods (less shipping costs) will be issued within 14 days from when the items have been returned. If the initial order value qualified for Free shipping or the returned item reduces the total order value below the Free shipping limit then a refund - less the cost of Shipping will be issued. 

We highly recommend returning items via a registered service as Kiddies Kloset can not be held responsible for a returned item that is lost or damaged in transit. Customer assumes full responsibility for returning the items including all shipping costs incurred. 

Damaged or Faulty Goods: 

We take great care to ensure that your items are packed carefully to arrive in perfect original condition, however in the unlikely event that your items arrive damaged or with a fault, we can accept returns providing they are returned within 14 days of receipt. 

Please note: This does not include damage or faults caused by misuse of the item(s) or failure to follow correct washing and care instructions. 

In the event that you have received your items damaged or with a fault, we will endeavour to either repair or replace the items. If this is not possible or the items are no longer available then a full refund will be offered. 

Wrong Item(s) delivered: 

If the wrong items have been shipped to your address, we will have them collected and replaced as soon as possible. If the items you ordered are no longer available, an alternative product or full refund will be offered.